Return and Refund Policy
Return Policy
At Peridot Four, customer satisfaction is important to us. If you are not satisfied with your purchase, please review the following return policy.
Returns
-
Returns must be requested within 30 days of the delivery date.
-
Products must be returned in their original packaging.
-
For safety and quality control reasons, we may not accept returns of opened dietary supplement products unless the product was damaged, defective, or shipped incorrectly.
-
Customers are responsible for return shipping costs unless the return is due to our error.
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery. Include your order number and photos of the product and packaging so we can assist you promptly.
Refunds
-
Once your return is received and inspected, we will notify you regarding approval of your refund.
-
Approved refunds will be issued to the original method of payment.
-
Shipping charges are non-refundable unless the return is due to our error.
-
Refund processing times may vary depending on your financial institution.
Non-Returnable Items
For health, safety, and hygiene reasons, we do not accept returns on:
-
Opened dietary supplements
-
Products damaged through misuse
-
Clearance or final sale items
-
Gift cards
Contact Us
If you have any questions regarding returns or refunds, please contact us at:
Peridot Four Email:info@peridotfour.com
Phone: [877-473-7436]